Our Core Values
At Northwood Buildings, we continually look for ways to go above and beyond what is expected from us by the customer. If we can add a small detail or throw in a little something to surprise a customer and make them happy, we will do that.
Every project is an opportunity to demonstrate our commitment to excellence and to reinforce the trust our customers place in us. By going the extra mile, we aim to not just meet our customer’s expectations, but to redefine them.
Extra Mile
In an industry where timelines and budgets are often stretched thin, we stand out by sticking to our word. Our commitment to reliability isn’t just talk; it’s woven into the very fabric of our business practices. From the initial planning stages to the final touches, our team works tirelessly to ensure that every project is completed on time and to the highest standards. We understand that our reputation is built on the satisfaction of our clients, and that’s why we go the extra mile to make sure they’re not just satisfied, but delighted with our work.
Dependable
In the business world, there’s a saying, “If you’re not growing, you’re dieing.” Our organization is dedicated to fostering not only company growth but also personal development among our employees. We are committed to offering ongoing opportunities for growth and leadership to all members of our team.
Growth
Ownership: We encourage our employees to take responsibility. At the heart of our business is a strong focus on customer satisfaction. We train our employees to understand the needs of our customers and to go above and beyond to meet those needs. This might mean taking extra time to explain a product in detail, following up after a service to ensure satisfaction, or going the extra mile to resolve any issues without waiting for a supervisor’s approval.